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The Impact of Workplace Marginalization on Organizational Citizenship Behavior of Property Management Personnel in Public Health Emergencies
Research Article | Published: 5 January 2024
IECE Transactions on Social Statistics and Computing Volume 1, Issue 1, 2024: 9-14
Volume 1, Issue 1, IECE Transactions on Social Statistics and Computing
Volume 1, Issue 1, 2024
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Guojie Xie
Guojie Xie
Guangzhou University,China
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IECE Transactions on Social Statistics and Computing, Volume 1, Issue 1, 2024: 9-14

Free to Read | Research Article | 5 January 2024
The Impact of Workplace Marginalization on Organizational Citizenship Behavior of Property Management Personnel in Public Health Emergencies
by
Yao Ouyang Yao Ouyang 1
Mudan Yu Mudan Yu 2 *
Yu Wang Yu Wang 1
Xueqin Cai Xueqin Cai 1
Hancong Ye Hancong Ye 3
1 Software Engineering Institute of Guangzhou, Guangzhou 510990, China
2 Guangdong Tobacco Shaoguan City Co., Ltd, Shaoguan 512029, China
3 Food and Drug Inspection Institute of Market Supervision Administration in Zijin County, Beijing 100076, China
* Corresponding Author: Mudan Yu, [email protected]
DOI: 10.62762/TSSC.2024.106925
Received: 29 December 2023, Accepted: 5 January 2024, Published: 5 January 2024  
Cited by: 2  (Source: Web of Science) , 2  (Source: Google Scholar)
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Abstract
In public health emergencies, the property personnel of the community have become a key line of defense to ensure the safety of residents. However, in practice, it has been observed that there is often a significant mismatch between the characteristics of these personnel and their roles during such emergencies. The behavior of these employees at work is influenced by various factors. This study, beginning with grassroots personnel, aims to explore the impact of their perception of workplace marginalization on their organizational citizenship behavior. Additionally, the study analyzes the moderating effect of inducement to provide theoretical guidance for emergency management practices.Through data analysis, it has been found that the perception of workplace marginalization among these personnel has a negative impact on their organizational citizenship behavior. Furthermore, organizational incentives do not serve as a moderating factor in this relationship.
Keywords
Workplace marginalization
Organizational citizenship behavior
Organizational inducement
Public health emergencies
Property management personnel
Funding
Key research platforms and projects for universities in Guangdong Province, China (2023WQNCX111); Research fund project of Software Engineering Institute of Guangzhou (ky202234).
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Cite This Article
APA Style
Ouyang, Y., Yu, M., Wang, Y., Cai, X., & Ye, H. (2024). The impactof workplace marginalization on organizational citizenship behavior of property management personnel in public health emergencies. IECE Transactions on Social Statistics andComputing,1(1),9–14. https://doi.org/10.62762/TSSC.2024.106925
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